The Christmas Collection has arrived. Gifts worth inheriting. Free shipping across the USA. Discover

Shipping policy

Every Lord&Legacy piece is made to order just for you. Please allow time for production plus shipping.

Where we ship

We currently ship to addresses in the United States only. Orders to other countries can't be completed at checkout.

Processing and production time

Orders are produced within 2–7 business days after you place them. During holidays and peak seasons, production may take a little longer.

Delivery times

After production is finished, orders are delivered within 3–14 business days anywhere in the United States.

Delivery times are estimates, not guarantees. Carrier delays, customs clearance and peak seasons can affect them.

Shipping costs

All orders ship free within the United States. Express shipping, where available, is shown at checkout.

Multiple packages

Our items are made at different production facilities, so an order with several items may arrive in separate packages on different days. You won't pay extra shipping for this.

Order tracking

When your order ships, you'll get a confirmation email with a tracking number. Tracking can take 24–48 hours to update.

Duties and taxes

Some items are made at international production facilities and imported into the United States. Any import duties are already included in our prices, so you won't be charged anything extra on delivery. Applicable sales tax, if any, is shown at checkout.

Phone number and address

Please enter a valid shipping address and phone number at checkout. Carriers and customs may need your phone number to deliver your package. If an order can't be delivered or is lost because the address was incorrect or incomplete, the customer pays to reship it.

Order changes and cancellations

Production starts quickly, so please contact us as soon as possible if you need to change or cancel your order. Once production has started, we can't change or cancel the order.

Lost or damaged packages

If your package hasn't arrived, contact us within 7 days of the estimated delivery date. If it arrives damaged, contact us within 7 days of delivery and include photos. See our Return & Refund Policy for details.

Contact

Questions about shipping? Email info@lordlegacyco.com or message us on WhatsApp at +1 307-381-9037.